How can i get a Refund

No, you cannot get a refund once upgraded to the premium subscription and after utilising the services.
As stated in our Terms of Use, any purchases made to Classic Matrimonial are non-refundable.

What is Classic

Classic Matrimonial is a Trusted Matrimonial Company since 1995.
It is the Only Matrimony app in India that Focuses in All North India (Including Jammu and Kashmir, Punjab and Himachal Pardesh) connecting hearts through technology on both IOS and Android for free. With over 50K users, Classic Matrimonial has proven to be the better choice for Indians amongst many traditional matchmaking apps like Bharat matrimony, Jeevansathi, and If you wish to find your bride or groom based on compatibility along with the other traditional filters, we are the safest option to vouch. 

How does Classic Matrimonial work?

Candidate Submits there Profile with Classic Matrimonial. Our Team of Customer Relation starts to shortlist Candidates the Matches the Preferences. If Both Candidates and Families agree Classic Matrimonial Representatives arrange a Metting at the Office where we have aa In House Cafe and we also arrange Mettings on Zoom Calls if Both Families are from Different Cities. After the Wedding is finalised by Both Families, (There is NO Maturity Fee)

Can Users Create More than One Profile on Classic Matrimonial?

No. Users cannot create multiple profiles on Classic Matrimonial. A user with multiple profiles isn’t serious about finding his/her partner and might temper with the safe environment of our platform. So, we don’t encourage such behaviour. And even if an individual tries to create more than one profile, it will immediately be unverified.

What Happens When a User has Updated Fake Details?

If someone has updated fake details on their profile and any other user reports it, our team manually checks the authenticity with a valid govt. proof and if in case the accused person is unable to provide that information, we immediately delete and permanently ban his/her profile. But at the same time, we advise all of our users to NOT believe everything that a person’s BIO says or respond to messages that share their contact number in the first chat itself as that is not something under our control.

How do i know the Profiles are Genuine

Our continuous effort and the main motive behind building is to provide the absolute best and genuine profiles for our users. To ensure that, we have established a series of verification rounds to check the authenticity of the profiles. With the selfie verification and daily manual verifications we make sure our community is safe and secure for all the members. Also, you can report if something is not right with a profile and we immediately take action against that, no questions asked.